One inbox for marketplaces · AI included
One smart inbox for Allegro, Amazon, eBay and other marketplaces. AI replies for you, automates the routine and saves your time.
The demo runs on its own. Click a step to look closer. · Real app screens · sample shop
Demo on the real inbox screen: a new message from Allegro arrives, shows up translated, the assistant drafts a reply and the ticket is resolved once it is sent.
Messages, discussions, claims, returns and cases from every channel in one inbox.
Every marketplace has its own inbox, its own deadlines and its own buyers in another language. The team clicks through six windows and types the same answer for the hundredth time.
Allegro, Amazon, eBay, Kaufland, eMAG — each somewhere else.
Nobody knows what is done and what is waiting.
Polish, German, Hungarian, Romanian… every day.
Every message from scratch, even the fiftieth identical one.
“When will it arrive?” in ten languages.
A dispute on Allegro, an A-to-z on Amazon — the deadline passed unnoticed.
Every message, dispute, claim and return lands in one place, with the order and the shipment at hand.
Incoming messages show up translated; your reply is translated into the buyer’s language before it goes out.
Acknowledgements, out-of-hours replies, templates in 14 languages, AI drafts.
Four steps from an incoming message to a resolved ticket. Everything the system does on its own is in the ticket history.
Connect your accounts and Dorelyo pulls messages, disputes, claims, returns and cases from every channel into one inbox. The order, shipment and tracking sit right next to the ticket.
Every ticket gets the buyer’s language, a type, a deadline and a priority. AI writes a one-glance summary of the whole conversation and translates incoming messages for you.
AI drafts the reply in your shop’s voice — it learns from the answers you have already sent. What it cannot know (tracking number, date) it marks for you to fill in. Or pick a template.
Approve with one click and the reply goes out translated into the buyer’s language. Acknowledgements and out-of-hours replies go automatically, by your rules.
Real features of the app — not a concept.
Allegro, Amazon, eBay, Kaufland, eMAG and e-mail in one list. Order, shipment and tracking on every ticket. Assign to colleagues, internal notes with @mentions, a personal “Later” list. On a phone, swipe to resolve.
The operator works in their own language. Incoming messages show translated; the reply is translated into the buyer’s language before sending and you check it first. 14 languages, no sentence translated twice.
Rules by ticket type, account and time: an acknowledgement for every message, a different text out of hours, at most once per 24 hours per buyer. On Allegro, returns can be resolved automatically.
Allegro disputes and claims, Amazon A-to-z claims, eBay returns and cases with the deadline right on the ticket. As the deadline nears, Dorelyo reminds you — in the morning and three hours before.
Write a template once, “Translate to all” prepares it for every language. Variables like the buyer’s name or order number fill in themselves. Attachments, signatures per mailbox, role and person.
Message volume per channel, first-reply speed within working hours, open cases and deadlines. Operator scorecards by the markets they own, and the figures for payroll and bonuses.
Pick a buyer’s message and see what Dorelyo does. The demo runs on prepared text — in the app the model writes over your own past replies.
What the model cannot know — a tracking number, an exact date — it marks as [DOPLŇ] (“fill in”) for you to complete before sending.
What Dorelyo takes off your team — and what that could mean for you.
This is a model, not a promise: it starts from how many messages a day you get and how many minutes one takes by hand. You verify the result yourself during the 7 free days.
No add-ons to buy later. You pay per person with access.
For shops selling on several marketplaces that want to reply fast, in every language.
Excluding VAT. Cancel anytime.
No card. After the trial you choose the number of users.
The answers come from what the app really does today.
Allegro (messages, discussions, claims, returns), Amazon (messages, A-to-z claims, returns on every market), eBay (messages, returns, items not received, cases), Kaufland and eMAG (messages and orders), plus your own e-mail mailbox over IMAP/SMTP. You can also message GLS and DPD from a ticket. There is no limit on accounts or markets.
7 days free, no card. Your first messages are in one inbox today.
